“The diversity of my experiences have allowed me to have a real understanding of every facet of a business and how to create a better customer experience,” said Mr. Reed. “At the end of the day, that’s what it is about
— how well we help our customers.”
— Randall Reed, Owner / CEO
The level of service that you provide is unlike anything I have seen before. Your follow-up and attention to detail is impeccable. I appreciate all that you do for my family and I Spencer. You spoil us and you have a client for life!
The Learjet 60 was great, clean and in great shape. The lowered aisle was especially appreciated due to the height of our passengers. Myles, you really took everything into consideration. The pilots and ground transportation drivers were professional and personable. Starbase Jet, behind the scenes, kept us abreast of everything. We know you all were on top of everything. Bottom line… we will use your service again. We don’t fly charter service often, but you are first on our list. Thanks so much for your attention to detail.
OIl & Gas Industry
Benjamin, Starbase Jet is terrific with details. 🙂 The flight was great and the pilots were fantastic. I have always loved the LEAR 55 and this one is a very pretty craft.
We really appreciate your quick turnaround in providing a heavy aircraft option for our teams tournament match. We also appreciate you providing the best price around. Flying our team members privately rather than commercially ensures that everyone is mentally sharp and well rested for competition.
I want to thank your company for such excellent service. I called tonight around 7PM for immediate/ASAP travel. I was in such a whirlwind state and Starbase was the only company able to procure a jet for travel within an hour from Austin to New York out of nine other companies I called!
We appreciated all of your help and superior level of service, we would recommend you to others. The plane you provided was great and the pilots were very nice and helpful especially considering we got selected for random customs inspection on our return. They gladly unloaded and reloaded our bags and it was also very kind that you meet us at the FBO for our departure.
Thank you for everything!!! Our Multi-Leg trip to Detroit was absolutely great and exactly how we wanted it! From the aircraft to the catering, everything was absolutely spectacular. Thank you for taking care of our needs. Even though one of our client’s left his luggage and was departing to Zurich within 4 hours, I’m glad you tracked it and had the luggage delivered to the office within 2 hours. That’s the kind of service we appreciate and recommend. We are looking forward to working with you for our next trip.
We are so excited to have you as our go to jet team! You guys are amazing and provide such great service. Perfect EVERY time! Looking forward to business in the future.
Thanks for all of your hard work Spencer. Thank you for assisting me with this flight and all my questions. I can always count on you to be available and you always have the answers. Much appreciated.